Comments on: Feedburner Sucks.. http://aimlesswandering.net/2006/06/22/feedburner-sucks/ Tue, 07 Oct 2008 08:22:54 +0000 http://wordpress.org/?v=2.6 By: michael http://aimlesswandering.net/2006/06/22/feedburner-sucks/#comment-6 michael Fri, 23 Jun 2006 16:57:24 +0000 http://aimlesswandering.net/2006/06/22/feedburner-sucks/#comment-6 Ok, I'm very impressed that you guys paid I visit when you saw I was upset... :) Although while I'm having issues with this site, I'm more upset with the issues I'm having on another site... The other site has been up on feedburner for several months now, and feedburner has dumped on me twice now in just two months now. I've had to completely delete the feed and restore it in order to get it back up. This site has actually been up since Sunday and went into feedburner just hours after it went live... However, I've already had to delete the original feed and try again because 24 hours after feedburner recognized it, feedburner stopped recognizing it... I'll go poking through your forums... But I'm still frustrated that this is an issue... Ok, I’m very impressed that you guys paid I visit when you saw I was upset… :)

Although while I’m having issues with this site, I’m more upset with the issues I’m having on another site…

The other site has been up on feedburner for several months now, and feedburner has dumped on me twice now in just two months now. I’ve had to completely delete the feed and restore it in order to get it back up.

This site has actually been up since Sunday and went into feedburner just hours after it went live… However, I’ve already had to delete the original feed and try again because 24 hours after feedburner recognized it, feedburner stopped recognizing it…

I’ll go poking through your forums… But I’m still frustrated that this is an issue…

]]> By: jessiec http://aimlesswandering.net/2006/06/22/feedburner-sucks/#comment-5 jessiec Fri, 23 Jun 2006 11:24:24 +0000 http://aimlesswandering.net/2006/06/22/feedburner-sucks/#comment-5 Hi, Actually, to see what might be happening here, there's a point to note. Feedburner will track subscribers to your feedburner feed. Given that it was created only yesterday, it might take some time to get folks to subscribe to your feedburner feed. Regarding existing subscribers to the feed hosted on your site, what publishers usually do to track their existing subscribers is to redirect their old feed url to their feedburner feed. That way as your existing subscribers make requests for your feed, they'll be redirected to your feedburner feed which we can track as well. Thus your tracking all your subscribers. Without that redirect to our feed, there is not way for us to obtain statistical information for the feed that is hosted and requested from your site directly. Here's a quick post about this exact question:http://forums.feedburner.com/viewtopic.php?t=3496&highlight=existing+redirect I hope this makes sense and clears things up about your existing subscribers. In any case, we have actively monitored forums (http://forums.feedburner.com) and feedback email (feedback@feedburner.com). Feel free to send us a note if you have any concerns. Hopefully, we can clear up any issues and you'll find that we don't suck :) Thanks, jessie chavez Feedburner Engineering Team Hi,

Actually, to see what might be happening here, there’s a point to note.

Feedburner will track subscribers to your feedburner feed. Given that it was created only yesterday, it might take some time to get folks to subscribe to your feedburner feed.

Regarding existing subscribers to the feed hosted on your site, what publishers usually do to track their existing subscribers is to redirect their old feed url to their feedburner feed. That way as your existing subscribers make requests for your feed, they’ll be redirected to your feedburner feed which we can track as well. Thus your tracking all your subscribers. Without that redirect to our feed, there is not way for us to obtain statistical information for the feed that is hosted and requested from your site directly.

Here’s a quick post about this exact question:http://forums.feedburner.com/viewtopic.php?t=3496&highlight=existing+redirect

I hope this makes sense and clears things up about your existing subscribers.

In any case, we have actively monitored forums (http://forums.feedburner.com) and feedback email (feedback@feedburner.com). Feel free to send us a note if you have any concerns. Hopefully, we can clear up any issues and you’ll find that we don’t suck :)

Thanks,
jessie chavez
Feedburner Engineering Team

]]> By: Joe Kottke http://aimlesswandering.net/2006/06/22/feedburner-sucks/#comment-4 Joe Kottke Fri, 23 Jun 2006 02:43:13 +0000 http://aimlesswandering.net/2006/06/22/feedburner-sucks/#comment-4 Hi there- I'm sorry to hear that you're having trouble with the service. I'd be happy to work with you directly to work out any issues that you may be experiencing. Feel free to shoot me an email directly, and we can go over things together. Regards, Joe Hi there-

I’m sorry to hear that you’re having trouble with the service. I’d be happy to work with you directly to work out any issues that you may be experiencing.

Feel free to shoot me an email directly, and we can go over things together.

Regards,
Joe

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